Refund Policy

This Refund Policy governs the ₹49 inquiry fee paid on the Ladki Bahin Yojana Status Portal (https://mahayojanaa.com/ladkibahin).

Non-Refundable Cases

Refunds will NOT be issued in the following cases:

• Payment was successful and admin verification has been completed or initiated
• Your application status was found to be "Rejected", "Pending", or "Not Found" — the fee covers verification effort regardless of outcome
• You provided incorrect details (wrong Aadhar, mobile, name) — please verify your details before payment
• You changed your mind after successful payment
• Your application was not found on the official portal (the fee still covers admin search time)

Refund Eligible Cases

A refund may be considered in limited cases:

• Double payment: If your account was debited twice for the same inquiry
• Technical failure: Payment was deducted from your bank but no order was created in our system (please contact us within 24 hours with your transaction reference)
• Service non-delivery: We were unable to verify your status within 72 working hours due to our system issues

How to Request a Refund

To request a refund for eligible cases:

1. Contact us at support@mahayojanaa.com or call 1800-XXX-XXXX
2. Provide your registered mobile number, Order ID, and bank transaction screenshot
3. Submit the request within 24 hours of payment

Eligible refunds will be processed within 5–7 working days to the original payment method.

Payment Gateway

All payments are processed by Cashfree Payments, a PCI-DSS compliant payment gateway. In case of any payment gateway errors, please contact Cashfree customer support directly with your Order ID.